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National PCC Day 2025 Recap

From AI to the NFL: The 2025 PCC Day Brings
Fresh Perspectives to the Mail Industry


In preparation for the 2025 Greater Madison Area PCC Day, the Madison planning committee held several virtual meetings to identify a speaker who would complement the event’s agenda. A variety of options were considered—from motivational speakers to university mailroom professionals who could provide insight into large-scale mail operations. The turning point came when La Verne Morgan-Hill, Postal Co-Chair and Manager of Customer Relations for the Wisconsin District, engaged her Business Service Network Representatives for speaker suggestions, which significantly shaped the final lineup.

The program featured an outstanding roster of speakers. Ms. Wanda Prater, District Manager, opened with a powerful address commemorating the 250th anniversary of the USPS and honoring the strong partnerships with our customers. Mr. Dale Kennedy, Director of Product Classification, followed with an insightful presentation on the future direction of the Postal Service. After a brief intermission, Kevin Goss, Vice President of Postal Affairs and Enterprise Solutions at Postal Source, delivered a compelling session on AI in the mailroom—previously presented at the National Postal Forum. We then introduced a new short-format presentation style, beginning with Ben Wolfgram, co-founder of a specialty glassware company, who discussed how USPS Ground Advantage has benefited his business. Concluding the event, Danielle Downing, Postmaster of Two Rivers, shared her experience coordinating a passport fair in collaboration with the Green Bay Packers, including an interactive trivia game with official Packers prizes, courtesy of the #PackersGiveBack program.

Held on August 27th—just 20 days after our 13th Annual Golf Outing—the event took place at the American Family Insurance auditorium, generously provided by our Gold Level Sponsor. With 38 industry members and 9 postal employees in attendance, the event received overwhelmingly positive feedback. The success of this new format and the inclusion of industry-led presentations reflect our continued commitment to innovation, collaboration, and education.

If you missed it, we encourage you to join us next year—PCC Day continues to be an excellent opportunity to learn, connect, and be inspired.

 

 

Peak Season Network Update Webinars

USPS offering Peak Season Network Update Webinars

The United States Postal Service will host a Network Conditions webinar series to communicate peak conditions related to Processing, Delivery, Logistics/Mail Transport Equipment, and Weather-related impacts.

Kickoff webinar Wednesday October 29th at 1:00PM ET. Remaining schedule is detailed below.

  • November 5th Thru November 19th: Once A Week On Wednesday’s.
  • November 24th & 26th (Monday & Wednesday)
  • December 1st Thru January 9th: Three Times A Week - Monday’s, Wednesday’s, And Friday’s.
  • NO Webinars: November 28th, December 24th & 26th, January 2nd. (Due to limited attendance on these days previously no webinars will be held)
  • All Webinars Start 1:00PM ET, Conclude At 1:30PM ET

Due to the anticipated large attendance, questions will need to be submitted via the Q&A Zoom Feature and we will answer as many live as we can. Any questions we do not get to or require further investigation will be addressed via email follow-up or live at the following meeting if the question is applicable to the larger group. To register for the webinar series please use the link below where you will be asked to provide your First and Last Name, Email, and your Organization. 

Thank you in advance for making time to attend.

https://usps.zoomgov.com/webinar/register/WN_43lGQl2vSBS84Qqi9IYJbA

 

 

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Greater Madison Area Postal Customer Council
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The PCC is a postal-sponsored organization. The mission of the PCC Program is to:

  • Promote local cooperation and support and to foster a close working relationship between the U.S. Postal Service and all businesses that use the mail to communicate and interact with their customers;
  • Share information and facilitate the exchange of ideas about new and existing Postal Service products, programs, services, and procedures that affect all businesses that use the mail; and
  • Help PCC industry members and their organizations grow and develop professionally through focused educational programs.
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